Shipping Policy

Last updated: [Date]

Thank you for shopping at HerdingBalls.com! Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, processing may be delayed by a few days. If there's a significant delay, we will notify you by email.

Shipping Time

Estimated shipping time is 5–14 business days, depending on your location.

Please note: this is an estimate, not a guarantee. Delays can occasionally occur due to customs processing, weather, or carrier issues beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — check our homepage or product pages for current offers.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.

Multiple Items

Because some items ship from different suppliers, orders with multiple products may arrive in separate packages and at different times. This is normal — you'll still receive everything you ordered.

Customs, Duties, and Taxes

HerdingBalls.com is not responsible for any customs fees, import duties, or taxes that may be charged by your country. These are the responsibility of the customer and vary by destination.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at Ryancampbellfylak4@gmail.com and we'll do our best to update it before the order ships.

Lost or Missing Packages

If your tracking shows your order was delivered but you haven't received it, please check with neighbors and your local carrier first. If you still can't locate it, contact us at Ryancampbellfylak4@gmail.com and we'll help resolve the issue.

Returns & Refunds

All sales are final. We do not offer refunds or accept returns. Please review your order carefully before completing your purchase.

If your item arrives damaged or defective, contact us at Ryancampbellfylak4@gmail.com so we can look into it.

Questions?

If you have any questions about your order or this policy, reach out to us at: 📧 Ryancampbellfylak4@gmail.com