Shipping Policy

Shipping Policy

Last updated: 2026-07-21

1. Processing Time

Orders are typically processed within [1–3] business days of purchase, excluding weekends and statutory holidays. Once your order has shipped, you will receive a confirmation email with tracking information.

During high-volume periods (sales, holidays), processing times may be extended. We'll do our best to notify you of any significant delays.

2. Shipping Rates and Delivery Estimates

Estimated Delivery is between 6-14 day delivery.

Delivery times are estimates provided by our shipping carriers and are not guaranteed. HerdingBalls.com is not responsible for delays caused by the carrier, customs, weather, or other circumstances beyond our control.

3. Order Tracking

Once your order ships, you'll receive a tracking number via email. Please allow [24–48 hours] for tracking information to update after you receive your shipping confirmation.

4. Shipping Destinations

We currently ship to [Canada and the United States / Canada only / worldwide]. If your shipping address falls outside our delivery zones, you will be notified at checkout.

5. Customs, Duties, and Taxes

For orders shipped outside of Canada, the recipient is responsible for all duties, import taxes, and customs fees imposed by the destination country. These charges are not included in the item price or shipping cost and are collected by the carrier or customs office upon delivery. We have no control over these fees and cannot predict their amount.

6. Incorrect Shipping Addresses

Please double-check your shipping address before completing checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at [contact email] — we'll do our best to correct it before the order ships, but cannot guarantee changes once an order has entered fulfillment.

7. Return Policy:

We offer a 30-day hassle-free refund policy. If you’re not completely satisfied with your purchase, simply contact us we will refund the cost of the product. Only if the product doesn't work as attended!

8. Lost in Transit

If a package appears lost in transit (no tracking movement for [10+ business days] domestically, or [20+ business days] internationally), please contact us and we will file a claim with the carrier and arrange a resolution.

9. Contact Us

Questions about your shipment? Reach out to:

Herding Balls
herdingballs.com
Ryancampbellfylak4@gmail.com